Five Star Google Reviews
Our work is defined by the results we deliver and the partnerships we cultivate. The Google reviews below reflect the value our clients place on clear advice, practical support, and the measurable growth we bring to their businesses.
I used them for an event and they provided outstanding service! Professional & responsive. The team made the event seamless. Highly recommend this security company!
An excellent security company. The team was professional, courteous, and approachable throughout. They created a safe and well-managed environment, making the entire experience smooth and stress-free. I would confidently recommend their services.
Holt Protective Services are absolutely phenomenal! Every day their guards greet me with a smile on their face and it truly makes my day after grueling hours at work. I’m so thankful they secure my building as they make all the difference.
Thank you for providing an outstanding service. Professional and reliable, would highly recommend.
Professional, reliable, and seamless to work with. Guards are punctual, attentive, and provided excellent service. Highly recommended.
Appreciate the hard work and professionalism of your guards at our family event.
Great staff, fast and efficient, highly recommend.
Great company, great staff. Have found them honest & reliable. Highly recommended.
Very professional and reliable. I would highly recommend.
Excellent services. Outstanding operational standards.
Good service, nice and professional team! Definitely recommend.
Thanks for your hard work. Would highly recommend this company.
Great security service. Very reliable, professional, and easy to work with.
The place to go if you are looking for a reliable and professional security service.
We offer round-the-clock operational support
Our Control Room operates around the clock to coordinate staffing, respond to incidents, and support field operations in real time. Staffed by trained professionals and backed by integrated digital systems, it ensures uninterrupted service, immediate assistance, and a central point of oversight for all active sites.
USPs
Emergency Response
In critical moments, our Control Room is available for immediate communication. We track response time from first alert to on-site attendance. Our team swiftly neutralises threats, supports emergency services, and manages incidents with thoughtful care.
Back-Up Staff
We maintain a reliable pool of trained personnel ready for rapid deployment. If a shift is disrupted by absence, delay, or early departure, our Control Room swiftly restores coverage within minutes, maintaining operational continuity at all times.
No Missed Shifts
Coverage is absolute. In 2025, we achieved 100% shift coverage and 99.9% attendance. Our advanced scheduling systems and live tracking ensure seamless handovers. If a staff member is unavailable, a field manager fills the role until a replacement arrives.
Innovative technology is integrated into our reporting systems
Our reporting framework provides clear, timely, and actionable insight into site performance, personnel activity, and incident management. This strengthens compliance, reduces risk, and provides legal assurance. Aligned with SLED requirements, these detailed records support audits, reinforce accountability, and enable meaningful trend analysis.
USPs
End-of-Shift Report
All personnel complete a standardised report after each shift, covering key observations, crowd behaviour, access control, WHS matters, and incidents. Reports are submitted digitally for review by Holt management and venue supervisors, supporting issue tracking and a clear operational record.
Incident Reporting
Guards are trained to report security-related events promptly, including unauthorised access, altercations, medical issues, alarms, or damage. Reports include time, location, involved parties, actions taken, and evidence such as images or CCTV. Major incidents are escalated in real time via phone or SMS.
Service Excellence
We define service by the experience, not just the task. Our personnel represent both us and clients with professionalism, warmth, and discretion. Whether welcoming guests, assisting residents, or managing access, they are trained in etiquette, conflict resolution, and front-of-house presentation to deliver calm, attentive service at every interaction.